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In order to make your experience with us Super Happy, we have prepared some useful information on Sim expiration (validity) for your reference:


You can outgoing and receive incoming calls normally

The system will send a warning SMS 1 day prior to calling balance expiration


 

  • The first 30 days after balance expiration:

    The system will send an SMS the first day after calling balance expiration

    Users can receive calls, but not make outgoing calls, except to the following numbers:

    or card number → ID number

    and or

    If the account is topped up during this period, the system will automatically credit the account balance and restore normal use privileges.

  • Day 31- 45 after balance expiration:

    The system will send an SMS the first day after account is suspended

    Users can neither receive or make outgoing calls, except to the following numbers:

    or card number → ID number

    and or

    Any remaining balance will automatically be forfeited, and the account balance will be reset to 0.00 baht.

 

After the initialุ 45 day period, following the expiration of a user’s account balance, the number will no longer be valid, and will be cancelled from the system. If a user wishes to continue using Happy service, we recommend you purchase a new SIM card.

Remarks:

Warning and conditions are subject to change

Users should make sure to top up their account prior to calling balance expiration.

Happy proudly presents this special offer, allowing users to continue to receive calls during the 15 day account suspension period. Offer good through 31 December 2010, and subject to terms and conditions of existing promotion package.

 

Temporary 30 day suspension period
15 Day suspension period After account is permanently suspended
  • Receive incoming calls, but outgoing calls suspended
  • Top up and check balance
  • Remaining balance is activated when account is topped up
  • Incoming and outgoing calls suspended
  • Top up and check balance
  • Remaining balance is forfeited
  • Purchase New Sim